Carry out service standard training and continuously improve service level
Standardization of service work is a key task of the service industry, is that bit by bit improvement. In order to strengthen standardized management and improve service quality, our company organized standardized service training on the afternoon of April 7. The training was conducted by Ms. Liu Yan, Assistant General Manager and Marketing Director of the Company. The course focused on five aspects of grooming, behavior, service language, telephone etiquette and service etiquette.
Through the training of service standards, the employees of the company have a better understanding of civilized service etiquette and service standard requirements, and can practice the civilized service standards in practice in order to satisfy customers and strive to create high-quality, hard-working and professional Benefit the image, to create a good quality service brand.